Release Note: For the latest Customer Support information in your country or territory, click here, and select Contact.

You should read through the manual and the readme file on the CD before contacting Activision Customer Support. Additionally, if you have internet access, search our troubleshooting database at: http://www.activision.com/support

Please ensure that your computer system meets the minimum system requirements that are listed on the bottom of the box. Our Customer Support representatives will not be able to help customers whose computers do not meet the requirements. So that we can better help you, please have the following information ready:

1. Complete product title (include version number)

2. Exact error message reported (if any) and a brief description of the problem

3. Your computer’s processor type and speed (e.g. Pentium 200 MHz)

4. Amount of RAM

5. Make and model of your video and sound cards (e.g. Diamond Viper V770, Creative Sound Blaster Live Platinum)

6. Make and model of your CD-ROM or DVD-ROM drive (e.g. Samsung SC-140)

7. Operating system

NOTE: Please do not contact Customer Support for hints/codes/cheats; only technical issues.

NOTE: Internet/e-mail support is handled in English only.

Internet:

http://www.idsoftware.com/support
Our support section of the web has the most up-to-date information available including patches that can be downloaded free-of-charge. We update the support pages daily so please check here first for solutions. By going to the Find Answers section and selecting the platform/game you are inquiring about you can view the top solutions for the game to date. If you don’t find your question/solution there try using inputting a keyword into the search.

World Wide Customer Support:

     Australia and Pacific Rim

     North America

     France

     Spain

     Germany

     UK and Australia

     Italy

     UK and Europe

     Japan

     Taiwan

     Korea

     Electronic Arts-Brazil

     Latin America

     

Available online at: http://www.idsoftware.com/support

 

Release Note: For the latest Customer Support information in your country or territory, click here, and select Contact.







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