{
    "rules": [
        {
            "priority": "P0",
            "status": "TODO",
            "trigger_gap": 10,
            "target": "assignee",
            "frequency": 10,
            "content": "有一个新的 P0 Issue，已经创建 %d 小时，请点击卡片打开 Jira，查看详情。\\n若已经开始调查，请更改 issue 状态。",
            "silence_time": "86400-18000",
            "silence_day":""
        },
        {
            "priority": "P0",
            "status": "待办",
            "trigger_gap": 10,
            "target": "assignee",
            "frequency": 10,
            "content": "有一个新的 P0 Issue，已经创建 %d 小时，请点击卡片打开 Jira，查看详情。\\n若已经开始调查，请更改 issue 状态。",
            "silence_time": "86400-18000",
            "silence_day":""
        },
        {
            "priority": "P0",
            "status": "Under investigation",
            "trigger_gap": 120,
            "target": "assignee",
            "frequency": 360,
            "content": "这个 P0 Issue 还在调查中，已经持续 %d 小时，有什么更新么？\\n若已经定位问题或需要客户提供更多信息，请更改 issue 状态。",
            "silence_time": "86400-18000",
            "silence_day":""
        },
        {
            "priority": "P0",
            "status": "Problem located",
            "trigger_gap": 720,
            "target": "assignee",
            "frequency": 2160,
            "content": "这个 P0 Issue 已经问题定位了，已经持续 %d 小时，有什么更新么？\\n若已解决或需要客户提供更多信息，请更改 issue 状态。",
            "silence_time": "86400-18000",
            "silence_day":""
        },
        {
            "priority": "P0",
            "status": "TODO",
            "trigger_gap": 60,
            "target": "reporter",
            "frequency": 60,
            "content": "有一个新的 P0 Issue，已经创建 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "86400-18000",
            "silence_day":""
        },
        {
            "priority": "P0",
            "status": "待办",
            "trigger_gap": 60,
            "target": "reporter",
            "frequency": 60,
            "content": "有一个新的 P0 Issue，已经创建 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "86400-18000",
            "silence_day":""
        },
        {
            "priority": "P0",
            "status": "Under investigation",
            "trigger_gap": 480,
            "target": "reporter",
            "frequency": 480,
            "content": "这个 P0 Issue 还在调查中，已经持续 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "86400-18000",
            "silence_day":""
        },
        {
            "priority": "P0",
            "status": "Problem located",
            "trigger_gap": 5760,
            "target": "reporter",
            "frequency": 2160,
            "content": "这个 P0 Issue 已经问题定位了，已经持续 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "86400-18000",
            "silence_day":""
        },
        {
            "priority": "P0",
            "status": "Waiting for support/customer",
            "trigger_gap": 30,
            "target": "reporter",
            "frequency": 240,
            "content": "这个 P0 Issue 需要客户提供更多信息，已经持续 %d 小时，请点击卡片打开 Jira，查看详情。\\n如果已经将消防队所需的信息补充完毕，请更改 issue 状态到正在调查中。",
            "silence_time": "86400-18000",
            "silence_day":""
        },
        {
            "priority": "P0",
            "status": "TODO",
            "trigger_gap": 60,
            "target": "watcher",
            "frequency": 60,
            "content": "有一个新的 P0 Issue，已经创建 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "86400-18000",
            "silence_day":""
        },
        {
            "priority": "P0",
            "status": "待办",
            "trigger_gap": 60,
            "target": "watcher",
            "frequency": 60,
            "content": "有一个新的 P0 Issue，已经创建 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "86400-18000",
            "silence_day":""
        },
        {
            "priority": "P0",
            "status": "Under investigation",
            "trigger_gap": 480,
            "target": "watcher",
            "frequency": 480,
            "content": "这个 P0 Issue 还在调查中，已经持续 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "86400-18000",
            "silence_day":""
        },
        {
            "priority": "P0",
            "status": "Problem located",
            "trigger_gap": 5760,
            "target": "watcher",
            "frequency": 2160,
            "content": "这个 P0 Issue 已经问题定位了，已经持续 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "86400-18000",
            "silence_day":""
        },
        {
            "priority": "P0",
            "status": "Waiting for support/customer",
            "trigger_gap": 480,
            "target": "watcher",
            "frequency": 480,
            "content": "这个 P0 Issue 还在调查中，已经持续 %d 小时，请帮忙问问支持有什么更新吧。",
            "silence_time": "86400-18000",
            "silence_day":""
        },
        {
            "priority": "P0",
            "status": "TODO",
            "trigger_gap": 30,
            "target": "leader",
            "frequency": 60,
            "content": "有一个新的 P0 Issue，%s 负责处理，已经创建 %d 小时，请帮忙问问 TA 有什么更新吧。",
            "silence_time": "86400-18000",
            "silence_day":""
        },
        {
            "priority": "P0",
            "status": "待办",
            "trigger_gap": 30,
            "target": "leader",
            "frequency": 60,
            "content": "有一个新的 P0 Issue，%s 负责处理，已经创建 %d 小时，请帮忙问问 TA 有什么更新吧。",
            "silence_time": "86400-18000",
            "silence_day":""
        },
        {
            "priority": "P0",
            "status": "Under investigation",
            "trigger_gap": 960,
            "target": "leader",
            "frequency": 960,
            "content": "这个 P0 Issue 还在调查中，%s 负责处理，已经持续 %d 小时，请帮忙问问 TA 有什么更新吧。",
            "silence_time": "86400-18000",
            "silence_day":""
        },
        {
            "priority": "P0",
            "status": "Problem located",
            "trigger_gap": 5760,
            "target": "leader",
            "frequency": 2160,
            "content": "这个 P0 Issue 已经问题定位了，%s 负责处理，已经持续 %d 小时，请帮忙问问 TA 有什么更新吧。",
            "silence_time": "86400-18000",
            "silence_day":""
        },
        {
            "priority": "P1",
            "status": "TODO",
            "trigger_gap": 15,
            "target": "assignee",
            "frequency": 15,
            "content": "有一个新的 P1 Issue，已经创建 %d 小时，请点击卡片打开 Jira，查看详情。\\n若已经开始调查，请更改 issue 状态。",
            "silence_time": "79200-25200",
            "silence_day":""
        },
        {
            "priority": "P1",
            "status": "待办",
            "trigger_gap": 15,
            "target": "assignee",
            "frequency": 15,
            "content": "有一个新的 P1 Issue，已经创建 %d 小时，请点击卡片打开 Jira，查看详情。\\n若已经开始调查，请更改 issue 状态。",
            "silence_time": "79200-25200",
            "silence_day":""
        },
        {
            "priority": "P1",
            "status": "Under investigation",
            "trigger_gap": 120,
            "target": "assignee",
            "frequency": 360,
            "content": "这个 P1 Issue 还在调查中，已经持续 %d 小时，有什么更新么？\\n若已经定位问题或需要客户提供更多信息，请更改 issue 状态。",
            "silence_time": "79200-25200",
            "silence_day":""
        },
        {
            "priority": "P1",
            "status": "Problem located",
            "trigger_gap": 720,
            "target": "assignee",
            "frequency": 2160,
            "content": "这个 P0 Issue 已经问题定位了，已经持续 %d 小时，有什么更新么？\\n若已解决或需要客户提供更多信息，请更改 issue 状态。",
            "silence_time": "79200-25200",
            "silence_day":""
        },
        {
            "priority": "P1",
            "status": "TODO",
            "trigger_gap": 60,
            "target": "reporter",
            "frequency": 120,
            "content": "有一个新的 P1 Issue，已经创建 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "79200-25200",
            "silence_day":""
        },
        {
            "priority": "P1",
            "status": "待办",
            "trigger_gap": 60,
            "target": "reporter",
            "frequency": 120,
            "content": "有一个新的 P1 Issue，已经创建 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "79200-25200",
            "silence_day":""
        },
        {
            "priority": "P1",
            "status": "Under investigation",
            "trigger_gap": 960,
            "target": "reporter",
            "frequency": 960,
            "content": "这个 P1 Issue 还在调查中，已经持续 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "79200-25200",
            "silence_day":""
        },
        {
            "priority": "P1",
            "status": "Problem located",
            "trigger_gap": 5760,
            "target": "reporter",
            "frequency": 2160,
            "content": "这个 P1 Issue 已经问题定位了，已经持续 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "79200-25200",
            "silence_day":""
        },
        {
            "priority": "P1",
            "status": "Waiting for support/customer",
            "trigger_gap": 30,
            "target": "reporter",
            "frequency": 240,
            "content": "这个 P1 Issue 需要客户提供更多信息，已经持续 %d 小时，请点击卡片打开 Jira，查看详情。\\n如果已经将消防队所需的信息补充完毕，请更改 issue 状态到正在调查中。",
            "silence_time": "79200-25200",
            "silence_day":""
        },
        {
            "priority": "P1",
            "status": "TODO",
            "trigger_gap": 60,
            "target": "watcher",
            "frequency": 120,
            "content": "有一个新的 P1 Issue，已经创建 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "79200-25200",
            "silence_day":""
        },
        {
            "priority": "P1",
            "status": "待办",
            "trigger_gap": 60,
            "target": "watcher",
            "frequency": 120,
            "content": "有一个新的 P1 Issue，已经创建 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "79200-25200",
            "silence_day":""
        },
        {
            "priority": "P1",
            "status": "Under investigation",
            "trigger_gap": 960,
            "target": "watcher",
            "frequency": 960,
            "content": "这个 P1 Issue 还在调查中，已经持续 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "79200-25200",
            "silence_day":""
        },
        {
            "priority": "P1",
            "status": "Problem located",
            "trigger_gap": 5760,
            "target": "watcher",
            "frequency": 2160,
            "content": "这个 P1 Issue 已经问题定位了，已经持续 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "79200-25200",
            "silence_day":""
        },
        {
            "priority": "P1",
            "status": "Waiting for support/customer",
            "trigger_gap": 960,
            "target": "watcher",
            "frequency": 960,
            "content": "这个 P1 Issue 还在调查中，已经持续 %d 小时，请帮忙问问支持有什么更新吧。",
            "silence_time": "79200-25200",
            "silence_day":""
        },
        {
            "priority": "P1",
            "status": "TODO",
            "trigger_gap": 60,
            "target": "leader",
            "frequency": 120,
            "content": "有一个新的 P1 Issue，%s 负责处理，已经创建 %d 小时，请帮忙问问 TA 有什么更新吧。",
            "silence_time": "79200-25200",
            "silence_day":""
        },
        {
            "priority": "P1",
            "status": "待办",
            "trigger_gap": 60,
            "target": "leader",
            "frequency": 120,
            "content": "有一个新的 P1 Issue，%s 负责处理，已经创建 %d 小时，请帮忙问问 TA 有什么更新吧。",
            "silence_time": "79200-25200",
            "silence_day":""
        },
        {
            "priority": "P1",
            "status": "Under investigation",
            "trigger_gap": 1920,
            "target": "leader",
            "frequency": 2160,
            "content": "这个 P1 Issue 还在调查中，%s 负责处理，已经持续 %d 小时，请帮忙问问 TA 有什么更新吧。",
            "silence_time": "79200-25200",
            "silence_day":""
        },
        {
            "priority": "P1",
            "status": "Problem located",
            "trigger_gap": 8640,
            "target": "leader",
            "frequency": 2160,
            "content": "这个 P1 Issue 已经问题定位了，%s 负责处理，已经持续 %d 小时，请帮忙问问 TA 有什么更新吧。",
            "silence_time": "79200-25200",
            "silence_day":""
        },
        {
            "priority": "P2",
            "status": "TODO",
            "trigger_gap": 60,
            "target": "assignee",
            "frequency": 60,
            "content": "有一个新的 P2 Issue，已经创建 %d 小时，请点击卡片打开 Jira，查看详情。\\n若已经开始调查，请更改 issue 状态。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P2",
            "status": "待办",
            "trigger_gap": 60,
            "target": "assignee",
            "frequency": 60,
            "content": "有一个新的 P2 Issue，已经创建 %d 小时，请点击卡片打开 Jira，查看详情。\\n若已经开始调查，请更改 issue 状态。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P2",
            "status": "Under investigation",
            "trigger_gap": 1440,
            "target": "assignee",
            "frequency": 2160,
            "content": "这个 P2 Issue 还在调查中，已经持续 %d 小时，有什么更新么？\\n若已经定位问题或需要客户提供更多信息，请更改 issue 状态。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P2",
            "status": "Problem located",
            "trigger_gap": 8640,
            "target": "assignee",
            "frequency": 2160,
            "content": "这个 P2 Issue 已经问题定位了，已经持续 %d 小时，有什么更新么？\\n若已解决或需要客户提供更多信息，请更改 issue 状态。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P2",
            "status": "TODO",
            "trigger_gap": 240,
            "target": "reporter",
            "frequency": 240,
            "content": "有一个新的 P2 Issue，已经创建 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P2",
            "status": "待办",
            "trigger_gap": 240,
            "target": "reporter",
            "frequency": 240,
            "content": "有一个新的 P2 Issue，已经创建 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P2",
            "status": "Under investigation",
            "trigger_gap": 5760,
            "target": "reporter",
            "frequency": 2160,
            "content": "这个 P2 Issue 还在调查中，已经持续 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P2",
            "status": "Problem located",
            "trigger_gap": 14400,
            "target": "reporter",
            "frequency": 2160,
            "content": "这个 P2 Issue 已经问题定位了，已经持续 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P2",
            "status": "Waiting for support/customer",
            "trigger_gap": 60,
            "target": "reporter",
            "frequency": 480,
            "content": "这个 P2 Issue 需要客户提供更多信息，已经持续 %d 小时，请点击卡片打开 Jira，查看详情。\\n如果已经将消防队所需的信息补充完毕，请更改 issue 状态到正在调查中。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P2",
            "status": "TODO",
            "trigger_gap": 240,
            "target": "watcher",
            "frequency": 240,
            "content": "有一个新的 P2 Issue，已经创建 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P2",
            "status": "待办",
            "trigger_gap": 240,
            "target": "watcher",
            "frequency": 240,
            "content": "有一个新的 P2 Issue，已经创建 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P2",
            "status": "Under investigation",
            "trigger_gap": 5760,
            "target": "watcher",
            "frequency": 2160,
            "content": "这个 P2 Issue 还在调查中，已经持续 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P2",
            "status": "Problem located",
            "trigger_gap": 14400,
            "target": "watcher",
            "frequency": 2160,
            "content": "这个 P2 Issue 已经问题定位了，已经持续 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P2",
            "status": "Waiting for support/customer",
            "trigger_gap": 5760,
            "target": "watcher",
            "frequency": 2160,
            "content": "这个 P2 Issue 还在调查中，已经持续 %d 小时，请帮忙问问支持有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P2",
            "status": "TODO",
            "trigger_gap": 240,
            "target": "leader",
            "frequency": 480,
            "content": "有一个新的 P2 Issue，%s 负责处理，已经创建 %d 小时，请帮忙问问 TA 有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P2",
            "status": "待办",
            "trigger_gap": 240,
            "target": "leader",
            "frequency": 480,
            "content": "有一个新的 P2 Issue，%s 负责处理，已经创建 %d 小时，请帮忙问问 TA 有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P2",
            "status": "Under investigation",
            "trigger_gap": 5760,
            "target": "leader",
            "frequency": 2160,
            "content": "这个 P2 Issue 还在调查中，%s 负责处理，已经持续 %d 小时，请帮忙问问 TA 有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P2",
            "status": "Problem located",
            "trigger_gap": 14400,
            "target": "leader",
            "frequency": 2160,
            "content": "这个 P2 Issue 已经问题定位了，%s 负责处理，已经持续 %d 小时，请帮忙问问 TA 有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P3",
            "status": "TODO",
            "trigger_gap": 120,
            "target": "assignee",
            "frequency": 120,
            "content": "有一个新的 P3 Issue，已经创建 %d 小时，请点击卡片打开 Jira，查看详情。\\n若已经开始调查，请更改 issue 状态。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P3",
            "status": "待办",
            "trigger_gap": 120,
            "target": "assignee",
            "frequency": 120,
            "content": "有一个新的 P3 Issue，已经创建 %d 小时，请点击卡片打开 Jira，查看详情。\\n若已经开始调查，请更改 issue 状态。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P3",
            "status": "Under investigation",
            "trigger_gap": 2880,
            "target": "assignee",
            "frequency": 2160,
            "content": "这个 P3 Issue 还在调查中，已经持续 %d 小时，有什么更新么？\\n若已经定位问题或需要客户提供更多信息，请更改 issue 状态。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P3",
            "status": "Problem located",
            "trigger_gap": 14400,
            "target": "assignee",
            "frequency": 2160,
            "content": "这个 P3 Issue 已经问题定位了，已经持续 %d 小时，有什么更新么？\\n若已解决或需要客户提供更多信息，请更改 issue 状态。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P3",
            "status": "TODO",
            "trigger_gap": 480,
            "target": "reporter",
            "frequency": 480,
            "content": "有一个新的 P3 Issue，已经创建 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P3",
            "status": "待办",
            "trigger_gap": 480,
            "target": "reporter",
            "frequency": 480,
            "content": "有一个新的 P3 Issue，已经创建 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P3",
            "status": "Under investigation",
            "trigger_gap": 8640,
            "target": "reporter",
            "frequency": 2160,
            "content": "这个 P3 Issue 还在调查中，已经持续 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P3",
            "status": "Problem located",
            "trigger_gap": 20160,
            "target": "reporter",
            "frequency": 2160,
            "content": "这个 P3 Issue 已经问题定位了，已经持续 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P3",
            "status": "Waiting for support/customer",
            "trigger_gap": 120,
            "target": "reporter",
            "frequency": 720,
            "content": "这个 P3 Issue 需要客户提供更多信息，已经持续 %d 小时，请点击卡片打开 Jira，查看详情。\\n如果已经将消防队所需的信息补充完毕，请更改 issue 状态到正在调查中。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P3",
            "status": "TODO",
            "trigger_gap": 480,
            "target": "watcher",
            "frequency": 480,
            "content": "有一个新的 P3 Issue，已经创建 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P3",
            "status": "待办",
            "trigger_gap": 480,
            "target": "watcher",
            "frequency": 480,
            "content": "有一个新的 P3 Issue，已经创建 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P3",
            "status": "Under investigation",
            "trigger_gap": 8640,
            "target": "watcher",
            "frequency": 2160,
            "content": "这个 P3 Issue 还在调查中，已经持续 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P3",
            "status": "Problem located",
            "trigger_gap": 20160,
            "target": "watcher",
            "frequency": 2160,
            "content": "这个 P3 Issue 已经问题定位了，已经持续 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P3",
            "status": "Waiting for support/customer",
            "trigger_gap": 8640,
            "target": "watcher",
            "frequency": 2160,
            "content": "这个 P3 Issue 还在调查中，已经持续 %d 小时，请帮忙问问支持有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P3",
            "status": "TODO",
            "trigger_gap": 480,
            "target": "leader",
            "frequency": 720,
            "content": "有一个新的 P3 Issue，%s 负责处理，已经创建 %d 小时，请帮忙问问 TA 有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P3",
            "status": "待办",
            "trigger_gap": 480,
            "target": "leader",
            "frequency": 720,
            "content": "有一个新的 P3 Issue，%s 负责处理，已经创建 %d 小时，请帮忙问问 TA 有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P3",
            "status": "Under investigation",
            "trigger_gap": 11520,
            "target": "leader",
            "frequency": 2160,
            "content": "这个 P3 Issue 还在调查中，%s 负责处理，已经持续 %d 小时，请帮忙问问 TA 有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P3",
            "status": "Problem located",
            "trigger_gap": 20160,
            "target": "leader",
            "frequency": 2160,
            "content": "这个 P3 Issue 已经问题定位了，%s 负责处理，已经持续 %d 小时，请帮忙问问 TA 有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P4",
            "status": "TODO",
            "trigger_gap": 120,
            "target": "assignee",
            "frequency": 120,
            "content": "有一个新的 P4 Issue，已经创建 %d 小时，请点击卡片打开 Jira，查看详情。\\n若已经开始调查，请更改 issue 状态。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P4",
            "status": "待办",
            "trigger_gap": 120,
            "target": "assignee",
            "frequency": 120,
            "content": "有一个新的 P4 Issue，已经创建 %d 小时，请点击卡片打开 Jira，查看详情。\\n若已经开始调查，请更改 issue 状态。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P4",
            "status": "Under investigation",
            "trigger_gap": 2880,
            "target": "assignee",
            "frequency": 2160,
            "content": "这个 P4 Issue 还在调查中，已经持续 %d 小时，有什么更新么？\\n若已经定位问题或需要客户提供更多信息，请更改 issue 状态。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P4",
            "status": "Problem located",
            "trigger_gap": 14400,
            "target": "assignee",
            "frequency": 2160,
            "content": "这个 P4 Issue 已经问题定位了，已经持续 %d 小时，有什么更新么？\\n若已解决或需要客户提供更多信息，请更改 issue 状态。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P4",
            "status": "TODO",
            "trigger_gap": 480,
            "target": "reporter",
            "frequency": 480,
            "content": "有一个新的 P4 Issue，已经创建 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P4",
            "status": "待办",
            "trigger_gap": 480,
            "target": "reporter",
            "frequency": 480,
            "content": "有一个新的 P4 Issue，已经创建 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P4",
            "status": "Under investigation",
            "trigger_gap": 8640,
            "target": "reporter",
            "frequency": 2160,
            "content": "这个 P4 Issue 还在调查中，已经持续 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P4",
            "status": "Problem located",
            "trigger_gap": 20160,
            "target": "reporter",
            "frequency": 2160,
            "content": "这个 P4 Issue 已经问题定位了，已经持续 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P4",
            "status": "Waiting for support/customer",
            "trigger_gap": 120,
            "target": "reporter",
            "frequency": 720,
            "content": "这个 P4 Issue 需要客户提供更多信息，已经持续 %d 小时，请点击卡片打开 Jira，查看详情。\\n如果已经将消防队所需的信息补充完毕，请更改 issue 状态到正在调查中。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P4",
            "status": "TODO",
            "trigger_gap": 480,
            "target": "watcher",
            "frequency": 480,
            "content": "有一个新的 P4 Issue，已经创建 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P4",
            "status": "待办",
            "trigger_gap": 480,
            "target": "watcher",
            "frequency": 480,
            "content": "有一个新的 P4 Issue，已经创建 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P4",
            "status": "Under investigation",
            "trigger_gap": 8640,
            "target": "watcher",
            "frequency": 2160,
            "content": "这个 P4 Issue 还在调查中，已经持续 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P4",
            "status": "Problem located",
            "trigger_gap": 20160,
            "target": "watcher",
            "frequency": 2160,
            "content": "这个 P4 Issue 已经问题定位了，已经持续 %d 小时，请帮忙问问消防队有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P4",
            "status": "Waiting for support/customer",
            "trigger_gap": 8640,
            "target": "watcher",
            "frequency": 2160,
            "content": "这个 P4 Issue 还在调查中，已经持续 %d 小时，请帮忙问问支持有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P4",
            "status": "TODO",
            "trigger_gap": 480,
            "target": "leader",
            "frequency": 720,
            "content": "有一个新的 P4 Issue，%s 负责处理，已经创建 %d 小时，请帮忙问问 TA 有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P4",
            "status": "待办",
            "trigger_gap": 480,
            "target": "leader",
            "frequency": 720,
            "content": "有一个新的 P4 Issue，%s 负责处理，已经创建 %d 小时，请帮忙问问 TA 有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P4",
            "status": "Under investigation",
            "trigger_gap": 11520,
            "target": "leader",
            "frequency": 2160,
            "content": "这个 P4 Issue 还在调查中，%s 负责处理，已经持续 %d 小时，请帮忙问问 TA 有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        },
        {
            "priority": "P4",
            "status": "Problem located",
            "trigger_gap": 20160,
            "target": "leader",
            "frequency": 2160,
            "content": "这个 P4 Issue 已经问题定位了，%s 负责处理，已经持续 %d 小时，请帮忙问问 TA 有什么更新吧。",
            "silence_time": "72000-32400",
            "silence_day":"0,6"
        }
    ]
}