Template — APAC Signal Model blank template. Scoring dimensions aligned with EMEA v0; follow-up layer adds SDR. Replace {placeholders} after first pipeline run. No real tenant names or EMEA business data.

APAC Signal Model v0

Each APAC tenant is scored on Activity + ICP Fit + Urgency (max 100), assigned P0 / P1 / P2 via hard gates and score thresholds. APAC splits P1 into SDR first touch and AE deep follow-up; P0 remains Slack channel alert. Pipeline: APAC-Signal-Model-v0 (scores persisted + score history chain, append only).

DATABASE: {regional_db} · TABLES: apac_new_signup + apac_active_tenants · v0 · {month} {year} Fang Workspace

0 · APAC vs EMEA (SDR Layer)

EMEA v0 (3 actions)

P0 slack_slg → AE/TAM
P1 hubspot_slg → AE
P2 plg_automation

APAC v0 (5 actions + CS)

P0 slack_slg → AE/TAM
P1 sdr_qualify → SDR first touch
P1 ae_hubspot → AE deep follow / conversion
P2 plg_automation
overlay cs_fix

P1 routing (APAC-specific): New signups / low usage but ICP match → sdr_qualify (SDR first touch within 24h, handoff to AE after qualify); multi-cluster no card / mid-POC / high-fit existing → ae_hubspot (AE task directly, no SDR).

1 · Scoring Formula

TOTAL_SCORE = ACTIVITY_SCORE + FIT_SCORE + URGENCY_SCORE   (max 100)
ACTIVITY 40 FIT 30 URGENCY 30
Activity — are they using the product? ICP fit — worth sales time? Urgency — act now?

2 · Scoring Dimensions

Same as EMEA v0. APAC may tune URGENCY thresholds by sub-region (JP/KR/SEA) after v0 launch.

DimensionMaxConditionPoints
ACTIVITY 40 tenant_avg_qps ≥ 1+25
tenant_avg_qps 0.001 – 1+12
cluster_count ≥ 1+10
cluster_count ≥ 3+8
cluster_count ≥ 10+5
has_credit_card = 1+10
QPS ≥ 1 and no credit card+5
FIT 30 company_ai_core+30
company_ai_related+20
company_non_ai + corporate email+15
company_non_ai + free email+5
institution_non_ai+8
unknown / individual+3 / +0
URGENCY 30 New signup company_ai_core (within 24h)+20
New signup company_ai_related (within 48h)+15
plan = poc+15
tenant_avg_qps ≥ 50+15
cluster ≥ 3, no credit card (not individual)+12
error_message present+10
TOTAL 100 ACTIVITY + FIT + URGENCY—

3 · Priority Tiers

Same scoring logic as EMEA v0. P1 splits into SDR vs AE actions (see Section 4).

TierEntry conditions (any one)Score guide
P0
  • tenant_avg_qps ≥ 50
  • tenant_avg_qps ≥ 10 and company_ai_core
  • New signup + company_ai_core + within 24h
  • plan = poc and AI core / AI related
  • TOTAL ≥ 75 and not individual
typically ≥ 55 · fallback ≥ 75
P1
  • TOTAL ≥ 45 (and not P0)
  • New signup + company_ai_related
  • New signup + company_non_ai + corporate email
  • cluster ≥ 3, no credit card (not individual)
  • error_message present
≥ 45
P2 All others (individual signups, low-score companies, low-activity tenants) < 45

CS overlay   error_message present → needs_cs_fix = 1, runs in parallel.

4 · Follow-Up Playbook (APAC · with SDR)

TierActionOwnerWhat to do (detail)Timeline
P0 slack_slg AE / TAM Slack channel alert (#apac-slg-alerts): @assignee visible same day. AE/TAM claims within 4h; first touch (email / LinkedIn / local channels e.g. Line/Kakao by market). Reference business_description, QPS, POC status. HubSpot contact + activity. Follow-up within 48h if no reply. SDR does not handle P0. Strict entry only. Today
first touch within 4h
P1 sdr_qualify SDR SDR first touch + qualify (no Slack channel): first outreach via email or LinkedIn within 24h. Goal: confirm company identity, use case, timeline; fill HubSpot qualify fields (light BANT). Second touch within 48h if no reply (new angle / local-language template). Qualified → create AE task handoff (ae_hubspot), SDR exits; Not qualified → downgrade to P2 PLG, close SLG task. Applies to: new AI-related signups, corporate-domain signups, corporate tenants TOTAL 45–74 not P0. Owner: apac-sdr-pool (or route by country). 24h first touch
2nd touch within 48h
P1 ae_hubspot AE HubSpot contact + task (no Slack channel, AE deep follow): AE first outreach within 48h or accepts SDR handoff. Applies to: multi-cluster no credit card, mid-POC follow-up, post-SDR qualify, high-fit existing tenants. Task due = +2 business days. Owner: sales_owner_email, else apac-ae-pool. Discovery call → expansion / payment conversion. Mutually exclusive with sdr_qualify: one P1 path per tenant per cycle. Within 48h
task due +2 bd
P2 plg_automation Growth automation No sales / SDR touch:
• individual: Day 0 welcome → Day 3 activation nudge → Day 7 referral ask.
• non-individual low score: Day 0 welcome + case study → Day 5 customer story → Day 14 check-in; AI companies get agent-memory / vector docs (APAC-localized cases optional).
Upgrade to P1: QPS ≥ 1 for 3 days → sdr_qualify; QPS ≥ 10 + AI core → evaluate for P0.
Automated
Day 0/3/7 or 0/5/14
CS cs_fix CS Parallel: open ticket within 4h; investigate cluster/API error; CC AE/SDR for high-value tenants. Contact customer only if service is blocked. Ticket within 4h

Volume: fill in daily report after first pipeline run (P0 / P1-SDR / P1-AE / P2). No preset numbers in this template. Target mix (to calibrate): P0 < 10%, P1 15–25%, P2 remainder.

5 · P1 Action Routing (APAC Decision Table)

Conditionfollow_up_actionOwner
New signup + company_ai_relatedsdr_qualifySDR
New signup + company_non_ai + corporate emailsdr_qualifySDR
New signup + company_ai_core, not P0 (timeout / below hard gate)ae_hubspotAE
cluster ≥ 3, no credit cardae_hubspotAE
plan = poc, not new signupae_hubspotAE
TOTAL ≥ 45, existing corporate, no QPSsdr_qualifySDR
error_message presentcs_fixCS (parallel)
SDR qualify passedae_hubspotAE (handoff)

6 · Pipeline Output Fields

Scores (persisted)
activity_score
fit_score
urgency_score
total_score
priority
Actions
follow_up_action
follow_up_detail
timeline
assignee
Score history chain
apac_tenant_score_history
append only daily
track priority changes

7 · P0 Examples (placeholders — replace after first run)

Structural examples only — no real tenants. Replace after APAC pipeline first run with redacted samples or trigger types only.

TenantTrigger (type)ActionCountry
{tenant_a}QPS ≥ 50 · AI coreslack_slg{JP}
{tenant_b}New signup · AI core · within 24hslack_slg{SG}
{tenant_c}POC + AI relatedslack_slg{AU}
{tenant_d}QPS ≥ 10 · AI coreslack_slg{KR}
{tenant_e}TOTAL ≥ 75 fallbackslack_slg{IN}

8 · Rollout Checklist (APAC Team)

#ItemOwner
1Confirm apac_new_signup / apac_active_tenants schema (align with EMEA enrich fields){data eng}
2Implement scorer in pipeline (rules per this doc — not live SQL scoring){eng}
3apac_tenant_score_history chain table, append only daily{eng}
4HubSpot: separate SDR queue + AE queue; handoff fields{rev ops}
5Slack #apac-slg-alerts for P0 only{sales ops}
6After first run: fill P0 examples (Section 7) + volume (Section 4){APAC lead}