{
  "lang": {
    "en": "English",
    "zh": "简体中文",
    "jp": "日本語"
  },
  "header": {
    "home_btn_label": "PingCAP Help Center Home Page",
    "title": "Support Portal",
    "login": "Sign in",
    "logout": "Sign out",
    "requests": "View my requests"
  },
  "home_page": {
    "hero": {
      "title": "How can we help you?",
      "subtitle": "Commercial Support subscribers can sign in to read our extensive Knowledge Base, escalate an issue, or create and manage cases."
    }
  },
  "button": {
    "submit_request": "Submit a request",
    "view_my_requests": "View my requests"
  },
  "pages": {
    "home": "Home",
    "requests": "Requests",
    "new_request": "New request",
    "search": "Search"
  },
  "severity": {
    "critical": "Critical",
    "high": "High",
    "normal": "Normal",
    "low": "Low",
    "critical_desc": "Complete loss of service. Problem or product defect causes complete loss of service in the production environment or work cannot reasonably continue.",
    "high_desc": "Severe loss of service. No acceptable workaround. However, operations can continue in a restricted fashion.",
    "normal_desc": "Minor loss of service. The impact is an inconvenience that may require a workaround to restore functionality.",
    "low_desc": "No loss of service. Minor error that does not impede operations.",
    "what_is_severity": "What is severity?",
    "ok": "OK",
    "severity_level": "Level",
    "severity_type": "Severity",
    "severity_description": "Description"
  },
  "new_request": {
    "title": "Submit a request",
    "subtitle": "Please choose TiDB support or TiDB Cloud support from the options below.",
    "tidb_cloud_support": "TiDB Cloud Support",
    "tidb_support": "TiDB Support",
    "support_type": "Support Type",
    "cc_optional": "CC (optional)",
    "cc_optional_placeholder": "Enter email addresses separated by commas",
    "cc_optional_error_msg": "Please enter valid email addresses separated by commas.",
    "subject": "Subject",
    "description": "Description",
    "description_helper_text": "Please don't submit sensitive information in your description or attachment. Please enter the details of your request. A member of our support staff will respond as soon as possible.",
    "tidb_version_optional": "TiDB Version (optional)",
    "tidb_version_optional_helper_text": "Please input your TiDB Version",
    "tidb_version_optional_helper_text_error": "TiDB Version should be in the format like v6.1 or v6.1.0",
    "tidb_serverity": "Serverity",
    "tidb_component": "Component",
    "tidb_down_optional": "Product down? (Optional)",
    "tidb_is_down": "Product is down.",
    "attachments_optional": "Attachments (Optional)",
    "submit_button": "Submit",
    "empty_error_message": "Should not be empty.",
    "organization_id": "Organization ID",
    "organization_id_helper_text": "The ID of the organization that your TiDB Cloud project belongs to.",
    "project_id": "Project ID",
    "project_id_helper_text": "The ID of the project that your TiDB Cloud cluster belongs to.",
    "cluster_name": "Cluster Name",
    "cluster_name_helper_text": "The name of the cluster for which you need technical support.",
    "upload": "Upload",
    "email_addresses": "Email Addresses",
    "cloud_deployment_type": "TiDB Cloud Deployment Type",
    "attachment_oversize_error": "Limit for a single file is 7 MB."
  },
  "requests": {
    "title": "My Requests",
    "my_requests": "My Requests",
    "my_cc_requests": "Requests I'm CC'd on",
    "table_header_subject": "Subject",
    "table_header_requester_id": "Requester",
    "table_header_created_at": "Created At",
    "table_header_updated_at": "Updated At",
    "table_header_status": "Status",
    "table_no_data": "No requests found.",
    "edit_title": "Edit Request",
    "edit_ccs_title": "Edit CCs",
    "edit_ccs_cancel": "Cancel",
    "edit_ccs_submit": "Update",
    "comment_title": "Comment",
    "add_comment": "Add Comment",
    "add": "Add",
    "add_comment_title": "Write Comment",
    "attachments": "Attachments"
  },
  "articles": {
    "title": "Articles"
  },
  "zendesk": {
    "redirecting": "Redirecting to Zendesk...",
    "error": "Error",
    "empty_validate_token": "Empty response when validating Zendesk token"
  },
  "search": {
    "input_placeholder": "Input keywords to search",
    "perform_search": "Search",
    "no_results_found": "No results found",
    "results_found": "results found"
  }
}