{ "date": "2026-08-27", "timezone": "Asia/Shanghai", "window_start": "2026-08-27T00:00:00+08:00", "window_end": "2026-08-28T00:00:00+08:00", "granularity": "daily", "data_status": "complete", "source": { "kind": "grafana_prometheus_and_prod_sqlite", "grafana_datasource": "DevOps-prometheus", "grafana_datasource_id": 80, "prometheus_labels": { "cluster": "prod-devops", "namespace": "investibook", "job": "backend", "prometheus": "monitoring/o11y-vmagent" }, "prod_backend_sqlite": "/data/db/investibook.db", "notes": [ "Cost comes from prod SQLite interaction_token_usage with runtime-aware accounting: OpenCode ses_* rows use cumulative session deltas; PI UUID and image-parse rows use per-row increments.", "workspace_count in summary is cost-derived distinct positive-cost workspaces.", "Prometheus is used for ACP interaction counts only; investigatory PI sessions made investibook_acp_session_cost unsuitable as the cost source for mixed-runtime weekly reporting.", "message categories are rule-based user-message classifications.", "scenario labels are added to split daily workspace_changes rows." ] }, "summary": { "total_cost": 177.6813, "total_acp_interactions": 81, "active_users": 19, "workspace_count": 30, "created_workspace_count": 41, "new_workspace_count": 26, "updated_existing_workspace_count": 8, "changed_workspace_count": 34, "message_count": 196, "user_message_count": 91, "assistant_message_count": 100, "unknown_user_count": 0, "unknown_cost": 0.0 }, "teams": [ { "team_path": "Engineering Group / Storage Service Engineering / KV Service", "team": "KV Service", "cost": 142.7832, "acp_interactions": 17, "workspace_count": 6, "active_users": 2, "message_count": 31, "user_message_count": 15, "cost_per_ws": 23.7972, "cost_per_acp": 8.399, "acp_per_ws": 2.8333, "message_per_ws": 5.1667, "message_per_acp": 1.8235, "correction_message_ratio": null }, { "team_path": "APAC Business Group / Customer Success & Alliances / Technical Account Management", "team": "Technical Account Management", "cost": 12.7357, "acp_interactions": 19, "workspace_count": 5, "active_users": 3, "message_count": 53, "user_message_count": 25, "cost_per_ws": 2.5471, "cost_per_acp": 0.6703, "acp_per_ws": 3.8, "message_per_ws": 10.6, "message_per_acp": 2.7895, "correction_message_ratio": null }, { "team_path": "Engineering Group / Global Support Intelligence / Intelligent Support Enablement", "team": "Intelligent Support Enablement", "cost": 11.3064, "acp_interactions": 5, "workspace_count": 2, "active_users": 2, "message_count": 11, "user_message_count": 5, "cost_per_ws": 5.6532, "cost_per_acp": 2.2613, "acp_per_ws": 2.5, "message_per_ws": 5.5, "message_per_acp": 2.2, "correction_message_ratio": null }, { "team_path": "Engineering Group / Global Support Intelligence / Advanced Intelligent Support", "team": "Advanced Intelligent Support", "cost": 2.8501, "acp_interactions": 5, "workspace_count": 3, "active_users": 3, "message_count": 12, "user_message_count": 5, "cost_per_ws": 0.95, "cost_per_acp": 0.57, "acp_per_ws": 1.6667, "message_per_ws": 4.0, "message_per_acp": 2.4, "correction_message_ratio": null }, { "team_path": "Engineering Group / Global Support Intelligence / Intelligent Support", "team": "Intelligent Support", "cost": 2.7984, "acp_interactions": 17, "workspace_count": 6, "active_users": 4, "message_count": 54, "user_message_count": 24, "cost_per_ws": 0.4664, "cost_per_acp": 0.1646, "acp_per_ws": 2.8333, "message_per_ws": 9.0, "message_per_acp": 3.1765, "correction_message_ratio": null }, { "team_path": "Engineering Group / Service Orchestration Engineering / Data Integration", "team": "Data Integration", "cost": 1.9577, "acp_interactions": 3, "workspace_count": 3, "active_users": 1, "message_count": 9, "user_message_count": 3, "cost_per_ws": 0.6526, "cost_per_acp": 0.6526, "acp_per_ws": 1.0, "message_per_ws": 3.0, "message_per_acp": 3.0, "correction_message_ratio": null }, { "team_path": "Japan Business Group / Technical Service", "team": "Technical Service", "cost": 1.2757, "acp_interactions": 7, "workspace_count": 5, "active_users": 2, "message_count": 24, "user_message_count": 12, "cost_per_ws": 0.2551, "cost_per_acp": 0.1822, "acp_per_ws": 1.4, "message_per_ws": 4.8, "message_per_acp": 3.4286, "correction_message_ratio": null }, { "team_path": "Engineering Group / Database Service Engineering / Observability & Diagnostics Service", "team": "Observability & Diagnostics Service", "cost": 0.7663, "acp_interactions": 5, "workspace_count": 1, "active_users": 1, "message_count": 10, "user_message_count": 5, "cost_per_ws": 0.7663, "cost_per_acp": 0.1533, "acp_per_ws": 5.0, "message_per_ws": 10.0, "message_per_acp": 2.0, "correction_message_ratio": null }, { "team_path": "APAC Business Group / Customer Success & Alliances / Professional Services", "team": "Professional Services", "cost": 0.7495, "acp_interactions": 1, "workspace_count": 1, "active_users": 1, "message_count": 2, "user_message_count": 1, "cost_per_ws": 0.7495, "cost_per_acp": 0.7495, "acp_per_ws": 1.0, "message_per_ws": 2.0, "message_per_acp": 2.0, "correction_message_ratio": null }, { "team_path": "APAC Business Group / APAC Presales", "team": "APAC Presales", "cost": 0.4584, "acp_interactions": 2, "workspace_count": 1, "active_users": 1, "message_count": 4, "user_message_count": 2, "cost_per_ws": 0.4584, "cost_per_acp": 0.2292, "acp_per_ws": 2.0, "message_per_ws": 4.0, "message_per_acp": 2.0, "correction_message_ratio": null } ], "users": [ { "user_email": "shentaining@pingcap.com", "name": "沈泰宁", "en_name": "Neil Shen", "team_path": "Engineering Group / Storage Service Engineering / KV Service", "team": "KV Service", "mapping_source": "investibook-usage-team-overrides.csv", "cost": 139.6516, "acp_interactions": 14, "workspace_count": 4, "message_count": 25, "user_message_count": 12, "channel_breakdown": { "web": 14 }, "frequency_bucket": "高频", "depth_bucket": "低轮次", "behavior_mode": "高频低轮次", "avg_acp_per_ws": 3.5 }, { "user_email": "wangkang@pingcap.com", "name": "王康", "en_name": "Kang Wang", "team_path": "Engineering Group / Global Support Intelligence / Intelligent Support Enablement", "team": "Intelligent Support Enablement", "mapping_source": "investibook-usage-team-overrides.csv", "cost": 10.6056, "acp_interactions": 4, "workspace_count": 1, "message_count": 8, "user_message_count": 4, "channel_breakdown": { "web": 4 }, "frequency_bucket": "低频", "depth_bucket": "高轮次", "behavior_mode": "低频高轮次", "avg_acp_per_ws": 4.0 }, { "user_email": "peiliang.liu@pingcap.com", "name": "刘培梁", "en_name": "Jasper Liu", "team_path": "APAC Business Group / Customer Success & Alliances / Technical Account Management", "team": "Technical Account Management", "mapping_source": "investibook-usage-team-overrides.csv", "cost": 6.5014, "acp_interactions": 3, "workspace_count": 1, "message_count": 6, "user_message_count": 3, "channel_breakdown": { "web": 3 }, "frequency_bucket": "低频", "depth_bucket": "低轮次", "behavior_mode": "低频低轮次", "avg_acp_per_ws": 3.0 }, { "user_email": "brian.w@pingcap.com", "name": "张建伟", "en_name": "Brian.Zhang", "team_path": "APAC Business Group / Customer Success & Alliances / Technical Account Management", "team": "Technical Account Management", "mapping_source": "investibook-usage-team-overrides.csv", "cost": 6.0795, "acp_interactions": 13, "workspace_count": 1, "message_count": 30, "user_message_count": 15, "channel_breakdown": { "web": 13 }, "frequency_bucket": "低频", "depth_bucket": "高轮次", "behavior_mode": "低频高轮次", "avg_acp_per_ws": 13.0 }, { "user_email": "debin.jia@pingcap.com", "name": "贾德宾", "en_name": "Derek Jia", "team_path": "Engineering Group / Storage Service Engineering / KV Service", "team": "KV Service", "mapping_source": "investibook-usage-team-overrides.csv", "cost": 3.1316, "acp_interactions": 3, "workspace_count": 2, "message_count": 6, "user_message_count": 3, "channel_breakdown": { "web": 3 }, "frequency_bucket": "高频", "depth_bucket": "低轮次", "behavior_mode": "高频低轮次", "avg_acp_per_ws": 1.5 }, { "user_email": "jiangjianyuan@pingcap.com", "name": "蒋建元", "en_name": "", "team_path": "Engineering Group / Service Orchestration Engineering / Data Integration", "team": "Data Integration", "mapping_source": "investibook-usage-team-overrides.csv", "cost": 1.9577, "acp_interactions": 3, "workspace_count": 3, "message_count": 9, "user_message_count": 3, "channel_breakdown": { "lark": 3 }, "frequency_bucket": "高频", "depth_bucket": "低轮次", "behavior_mode": "高频低轮次", "avg_acp_per_ws": 1.0 }, { "user_email": "qizheng@pingcap.com", "name": "戚铮", "en_name": "Zheng Qi", "team_path": "Engineering Group / Global Support Intelligence / Advanced Intelligent Support", "team": "Advanced Intelligent Support", "mapping_source": "investibook-usage-team-overrides.csv", "cost": 1.6324, "acp_interactions": 2, "workspace_count": 1, "message_count": 5, "user_message_count": 2, "channel_breakdown": { "web": 2 }, "frequency_bucket": "低频", "depth_bucket": "低轮次", "behavior_mode": "低频低轮次", "avg_acp_per_ws": 2.0 }, { "user_email": "takahiko.miyasaka@pingcap.com", "name": "Miyasaka Takahiko", "en_name": "Takahiko Miyasaka", "team_path": "Japan Business Group / Technical Service", "team": "Technical Service", "mapping_source": "pingcap_members_by_team.csv", "cost": 1.209, "acp_interactions": 6, "workspace_count": 3, "message_count": 14, "user_message_count": 7, "channel_breakdown": { "web": 6 }, "frequency_bucket": "高频", "depth_bucket": "低轮次", "behavior_mode": "高频低轮次", "avg_acp_per_ws": 2.0 }, { "user_email": "wai.ho@pingcap.com", "name": "Chun Wai Ho", "en_name": "Wai Ho", "team_path": "Engineering Group / Global Support Intelligence / Intelligent Support", "team": "Intelligent Support", "mapping_source": "pingcap_members_by_team.csv", "cost": 1.1515, "acp_interactions": 3, "workspace_count": 2, "message_count": 6, "user_message_count": 3, "channel_breakdown": { "web": 3 }, "frequency_bucket": "高频", "depth_bucket": "低轮次", "behavior_mode": "高频低轮次", "avg_acp_per_ws": 1.5 }, { "user_email": "lang.zhu@pingcap.com", "name": "祝浪", "en_name": "Peter Zhu", "team_path": "Engineering Group / Global Support Intelligence / Advanced Intelligent Support", "team": "Advanced Intelligent Support", "mapping_source": "pingcap_members_by_team.csv", "cost": 1.0923, "acp_interactions": 1, "workspace_count": 1, "message_count": 3, "user_message_count": 1, "channel_breakdown": { "web": 1 }, "frequency_bucket": "低频", "depth_bucket": "低轮次", "behavior_mode": "低频低轮次", "avg_acp_per_ws": 1.0 }, { "user_email": "weizhin.lim@pingcap.com", "name": "Lim Wei Zhin", "en_name": "Lim Wei Zhin", "team_path": "Engineering Group / Global Support Intelligence / Intelligent Support", "team": "Intelligent Support", "mapping_source": "pingcap_members_by_team.csv", "cost": 1.0915, "acp_interactions": 8, "workspace_count": 2, "message_count": 20, "user_message_count": 8, "channel_breakdown": { "lark": 4, "web": 4 }, "frequency_bucket": "高频", "depth_bucket": "高轮次", "behavior_mode": "高频高轮次", "avg_acp_per_ws": 4.0 }, { "user_email": "shenjing.zhao@pingcap.com", "name": "赵沈晶", "en_name": "", "team_path": "Engineering Group / Database Service Engineering / Observability & Diagnostics Service", "team": "Observability & Diagnostics Service", "mapping_source": "investibook-usage-team-overrides.csv", "cost": 0.7663, "acp_interactions": 5, "workspace_count": 1, "message_count": 10, "user_message_count": 5, "channel_breakdown": { "web": 5 }, "frequency_bucket": "低频", "depth_bucket": "高轮次", "behavior_mode": "低频高轮次", "avg_acp_per_ws": 5.0 }, { "user_email": "qiujirong@pingcap.com", "name": "邱吉荣", "en_name": "Jirong Qiu", "team_path": "APAC Business Group / Customer Success & Alliances / Professional Services", "team": "Professional Services", "mapping_source": "investibook-usage-team-overrides.csv", "cost": 0.7495, "acp_interactions": 1, "workspace_count": 1, "message_count": 2, "user_message_count": 1, "channel_breakdown": { "web": 1 }, "frequency_bucket": "低频", "depth_bucket": "低轮次", "behavior_mode": "低频低轮次", "avg_acp_per_ws": 1.0 }, { "user_email": "xieyujie@pingcap.com", "name": "谢玉洁", "en_name": "Yujie Xie", "team_path": "Engineering Group / Global Support Intelligence / Intelligent Support Enablement", "team": "Intelligent Support Enablement", "mapping_source": "investibook-usage-team-overrides.csv", "cost": 0.7008, "acp_interactions": 1, "workspace_count": 1, "message_count": 3, "user_message_count": 1, "channel_breakdown": { "web": 1 }, "frequency_bucket": "低频", "depth_bucket": "低轮次", "behavior_mode": "低频低轮次", "avg_acp_per_ws": 1.0 }, { "user_email": "yikai.puah@pingcap.com", "name": "Puah Yi Kai", "en_name": "", "team_path": "Engineering Group / Global Support Intelligence / Intelligent Support", "team": "Intelligent Support", "mapping_source": "investibook-usage-team-overrides.csv", "cost": 0.5554, "acp_interactions": 6, "workspace_count": 1, "message_count": 12, "user_message_count": 6, "channel_breakdown": { "web": 6 }, "frequency_bucket": "低频", "depth_bucket": "高轮次", "behavior_mode": "低频高轮次", "avg_acp_per_ws": 6.0 }, { "user_email": "eddie.jiang@pingcap.com", "name": "HONG-YI JIANG", "en_name": "Hong-Yi Jiang", "team_path": "APAC Business Group / APAC Presales", "team": "APAC Presales", "mapping_source": "investibook-usage-team-overrides.csv", "cost": 0.4584, "acp_interactions": 2, "workspace_count": 1, "message_count": 4, "user_message_count": 2, "channel_breakdown": { "web": 2 }, "frequency_bucket": "低频", "depth_bucket": "低轮次", "behavior_mode": "低频低轮次", "avg_acp_per_ws": 2.0 }, { "user_email": "cong.cao@pingcap.com", "name": "曹聪", "en_name": "Cong Cao", "team_path": "APAC Business Group / Customer Success & Alliances / Technical Account Management", "team": "Technical Account Management", "mapping_source": "pingcap_members_by_team.csv", "cost": 0.1548, "acp_interactions": 3, "workspace_count": 2, "message_count": 9, "user_message_count": 3, "channel_breakdown": { "lark": 3 }, "frequency_bucket": "高频", "depth_bucket": "低轮次", "behavior_mode": "高频低轮次", "avg_acp_per_ws": 1.5 }, { "user_email": "jianghongmei@pingcap.com", "name": "江红梅", "en_name": "Hongmei Jiang", "team_path": "Engineering Group / Global Support Intelligence / Advanced Intelligent Support", "team": "Advanced Intelligent Support", "mapping_source": "investibook-usage-team-overrides.csv", "cost": 0.1254, "acp_interactions": 2, "workspace_count": 1, "message_count": 4, "user_message_count": 2, "channel_breakdown": { "web": 2 }, "frequency_bucket": "低频", "depth_bucket": "低轮次", "behavior_mode": "低频低轮次", "avg_acp_per_ws": 2.0 }, { "user_email": "shigeyuki.fujishima@pingcap.com", "name": "Shigeyuki Fujishima", "en_name": "Shigeyuki Fujishima", "team_path": "Japan Business Group / Technical Service", "team": "Technical Service", "mapping_source": "pingcap_members_by_team.csv", "cost": 0.0667, "acp_interactions": 1, "workspace_count": 1, "message_count": 2, "user_message_count": 1, "channel_breakdown": { "web": 1 }, "frequency_bucket": "低频", "depth_bucket": "低轮次", "behavior_mode": "低频低轮次", "avg_acp_per_ws": 1.0 } ], "message_categories": [ { "category": "查询纠偏", "user_message_count": 2, "share": 0.021978, "estimated_cost_by_turn": 3.9051, "estimated_cost_by_output_weight": null, "avg_user_chars": 206.0, "avg_next_assistant_chars": null, "classification_method": "rule_based_keywords_v2" }, { "category": "产出物迭代", "user_message_count": 14, "share": 0.153846, "estimated_cost_by_turn": 27.3356, "estimated_cost_by_output_weight": null, "avg_user_chars": 45.0, "avg_next_assistant_chars": null, "classification_method": "rule_based_keywords_v2" }, { "category": "Ad hoc 查询", "user_message_count": 32, "share": 0.351648, "estimated_cost_by_turn": 62.4813, "estimated_cost_by_output_weight": null, "avg_user_chars": 271.5, "avg_next_assistant_chars": null, "classification_method": "rule_based_keywords_v2" }, { "category": "诊断启动", "user_message_count": 16, "share": 0.175824, "estimated_cost_by_turn": 31.2407, "estimated_cost_by_output_weight": null, "avg_user_chars": 113.12, "avg_next_assistant_chars": null, "classification_method": "rule_based_keywords_v2" }, { "category": "解释追问", "user_message_count": 11, "share": 0.120879, "estimated_cost_by_turn": 21.478, "estimated_cost_by_output_weight": null, "avg_user_chars": 37.18, "avg_next_assistant_chars": null, "classification_method": "rule_based_keywords_v2" }, { "category": "流程控制/确认", "user_message_count": 11, "share": 0.120879, "estimated_cost_by_turn": 21.478, "estimated_cost_by_output_weight": null, "avg_user_chars": 156.27, "avg_next_assistant_chars": null, "classification_method": "rule_based_keywords_v2" }, { "category": "背景补充", "user_message_count": 5, "share": 0.054945, "estimated_cost_by_turn": 9.7627, "estimated_cost_by_output_weight": null, "avg_user_chars": 48.2, "avg_next_assistant_chars": null, "classification_method": "rule_based_keywords_v2" } ], "unmatched_users": [], "top_changed_workspaces": [ { "workspace_id": "ws-1787819687754-704324301", "title": "O11Y-2647555", "workspace_lifecycle": "new", "user_email": "shentaining@pingcap.com", "team_path": "Engineering Group / Storage Service Engineering / KV Service", "scenario_group": "diagnosis", "scenario_category": "tikv_hotspot_or_coprocessor", "cost": 138.5354, "message_count": 17, "user_message_count": 8 }, { "workspace_id": "ws-1787827543860-90fe87890", "title": "ALT-2608-4345", "workspace_lifecycle": "new", "user_email": "wangkang@pingcap.com", "team_path": "Engineering Group / Global Support Intelligence / Intelligent Support Enablement", "scenario_group": "unknown", "scenario_category": null, "cost": 10.6056, "message_count": 8, "user_message_count": 4 }, { "workspace_id": "lark-ws-7fe8901c-67d0-4af3-97f8-ecd143f55fa8", "title": "Lark chat", "workspace_lifecycle": "updated_existing", "user_email": "peiliang.liu@pingcap.com", "team_path": "APAC Business Group / Customer Success & Alliances / Technical Account Management", "scenario_group": "diagnosis", "scenario_category": "resource_control_or_capacity", "cost": 6.5014, "message_count": 6, "user_message_count": 3 }, { "workspace_id": "ws-1787731187135-cbf5a8471", "title": "帮我分析一下 https://clinic.pingcap.com/portal/#/cluster", "workspace_lifecycle": "updated_existing", "user_email": "brian.w@pingcap.com", "team_path": "APAC Business Group / Customer Success & Alliances / Technical Account Management", "scenario_group": "diagnosis", "scenario_category": "resource_control_or_capacity", "cost": 6.0795, "message_count": 30, "user_message_count": 15 }, { "workspace_id": "ws-1787804994835-f75db4f02", "title": "分析 https://tidb.atlassian.net/browse/O11Y-2637688", "workspace_lifecycle": "new", "user_email": "debin.jia@pingcap.com", "team_path": "Engineering Group / Storage Service Engineering / KV Service", "scenario_group": "diagnosis", "scenario_category": "backup_or_restore", "cost": 1.9081, "message_count": 4, "user_message_count": 2 }, { "workspace_id": "ws-1787809969794-df8a7d83d", "title": "未命名工作空间", "workspace_lifecycle": "new", "user_email": "qizheng@pingcap.com", "team_path": "Engineering Group / Global Support Intelligence / Advanced Intelligent Support", "scenario_group": "non_diagnosis", "scenario_category": "fleet_inventory_or_capacity_analysis", "cost": 1.6324, "message_count": 5, "user_message_count": 2 }, { "workspace_id": "ws-1787801831012-66a7eeef9", "title": "分析 https://tidb.atlassian.net/browse/O11Y-2637700", "workspace_lifecycle": "new", "user_email": "debin.jia@pingcap.com", "team_path": "Engineering Group / Storage Service Engineering / KV Service", "scenario_group": "diagnosis", "scenario_category": "backup_or_restore", "cost": 1.2235, "message_count": 2, "user_message_count": 1 }, { "workspace_id": "ws-1787825001441-5c8e24007", "title": "TCID-13096", "workspace_lifecycle": "new", "user_email": "lang.zhu@pingcap.com", "team_path": "Engineering Group / Global Support Intelligence / Advanced Intelligent Support", "scenario_group": "non_diagnosis", "scenario_category": "fleet_inventory_or_capacity_analysis", "cost": 1.0923, "message_count": 3, "user_message_count": 1 }, { "workspace_id": "ws-1787780859084-ad309b0de", "title": "Cluster 10644861415632366164", "workspace_lifecycle": "new", "user_email": "wai.ho@pingcap.com", "team_path": "Engineering Group / Global Support Intelligence / Intelligent Support", "scenario_group": "diagnosis", "scenario_category": "sql_plan_or_query", "cost": 1.0186, "message_count": 2, "user_message_count": 1 }, { "workspace_id": "ws-1787713936181-26a2e85c2", "title": "O11Y-2645253", "workspace_lifecycle": "updated_existing", "user_email": "shentaining@pingcap.com", "team_path": "Engineering Group / Storage Service Engineering / KV Service", "scenario_group": "diagnosis", "scenario_category": "tikv_hotspot_or_coprocessor", "cost": 0.9889, "message_count": 2, "user_message_count": 1 }, { "workspace_id": "lark-ws-068fea2d-6cda-4d91-8487-3a9106fe27ee", "title": "Lark chat", "workspace_lifecycle": "new", "user_email": "weizhin.lim@pingcap.com", "team_path": "Engineering Group / Global Support Intelligence / Intelligent Support", "scenario_group": "diagnosis", "scenario_category": "session_or_process_management", "cost": 0.7789, "message_count": 14, "user_message_count": 6 }, { "workspace_id": "ws-1787817332054-0bd0b129f", "title": "未命名工作空间", "workspace_lifecycle": "new", "user_email": "shenjing.zhao@pingcap.com", "team_path": "Engineering Group / Database Service Engineering / Observability & Diagnostics Service", "scenario_group": "unknown", "scenario_category": null, "cost": 0.7663, "message_count": 10, "user_message_count": 5 }, { "workspace_id": "ws-1787832654191-85a511082", "title": "未命名工作空间", "workspace_lifecycle": "new", "user_email": "qiujirong@pingcap.com", "team_path": "APAC Business Group / Customer Success & Alliances / Professional Services", "scenario_group": "diagnosis", "scenario_category": "cdc_or_replication_lag", "cost": 0.7495, "message_count": 2, "user_message_count": 1 }, { "workspace_id": "ws-1787812675780-b92be66de", "title": "未命名工作空间", "workspace_lifecycle": "new", "user_email": "xieyujie@pingcap.com", "team_path": "Engineering Group / Global Support Intelligence / Intelligent Support Enablement", "scenario_group": "diagnosis", "scenario_category": "resource_control_or_capacity", "cost": 0.7008, "message_count": 3, "user_message_count": 1 }, { "workspace_id": "lark-ws-77b452b9-d8aa-4111-9c8a-aeac990aefaf", "title": "Lark O11Y-2648797", "workspace_lifecycle": "new", "user_email": "jiangjianyuan@pingcap.com", "team_path": "Engineering Group / Service Orchestration Engineering / Data Integration", "scenario_group": "non_diagnosis", "scenario_category": "support_case_triage_or_customer_response", "cost": 0.692, "message_count": 3, "user_message_count": 1 }, { "workspace_id": "lark-ws-86e5d9e2-2f57-4a19-b5ba-ad9d23efcd82", "title": "Lark O11Y-2648727", "workspace_lifecycle": "new", "user_email": "jiangjianyuan@pingcap.com", "team_path": "Engineering Group / Service Orchestration Engineering / Data Integration", "scenario_group": "non_diagnosis", "scenario_category": "support_case_triage_or_customer_response", "cost": 0.6385, "message_count": 3, "user_message_count": 1 }, { "workspace_id": "lark-ws-1a4c837c-5a74-44ad-a874-c70ff79e2bac", "title": "Lark O11Y-2648799", "workspace_lifecycle": "new", "user_email": "jiangjianyuan@pingcap.com", "team_path": "Engineering Group / Service Orchestration Engineering / Data Integration", "scenario_group": "non_diagnosis", "scenario_category": "support_case_triage_or_customer_response", "cost": 0.6272, "message_count": 3, "user_message_count": 1 }, { "workspace_id": "ws-1787797774253-83b7338d1", "title": "pd面板里的scheduler reach limit 存在", "workspace_lifecycle": "new", "user_email": "yikai.puah@pingcap.com", "team_path": "Engineering Group / Global Support Intelligence / Intelligent Support", "scenario_group": "diagnosis", "scenario_category": "pd_tso_or_scheduling", "cost": 0.5554, "message_count": 12, "user_message_count": 6 }, { "workspace_id": "ws-1787803001234-fa28c4105", "title": "Cluster 10012181624709714137", "workspace_lifecycle": "new", "user_email": "eddie.jiang@pingcap.com", "team_path": "APAC Business Group / APAC Presales", "scenario_group": "diagnosis", "scenario_category": "cdc_or_replication_lag", "cost": 0.4584, "message_count": 4, "user_message_count": 2 }, { "workspace_id": "ws-1787793838960-3c430e4b8", "title": "TCID-13092&TCOC-5872 CAPCOM ノードグループ追加時のメトリクス属性", "workspace_lifecycle": "new", "user_email": "takahiko.miyasaka@pingcap.com", "team_path": "Japan Business Group / Technical Service", "scenario_group": "non_diagnosis", "scenario_category": "support_case_triage_or_customer_response", "cost": 0.4452, "message_count": 6, "user_message_count": 3 } ], "charts": { "daily_cost_acp": [ { "date": "2026-08-27", "cost": 177.6813, "acp_interactions": 81, "workspace_count": 30, "active_users": 19 } ], "team_cost_bar": [ { "team": "KV Service", "team_path": "Engineering Group / Storage Service Engineering / KV Service", "cost": 142.7832, "acp_interactions": 17, "workspace_count": 6, "active_users": 2 }, { "team": "Technical Account Management", "team_path": "APAC Business Group / Customer Success & Alliances / Technical Account Management", "cost": 12.7357, "acp_interactions": 19, "workspace_count": 5, "active_users": 3 }, { "team": "Intelligent Support Enablement", "team_path": "Engineering Group / Global Support Intelligence / Intelligent Support Enablement", "cost": 11.3064, "acp_interactions": 5, "workspace_count": 2, "active_users": 2 }, { "team": "Advanced Intelligent Support", "team_path": "Engineering Group / Global Support Intelligence / Advanced Intelligent Support", "cost": 2.8501, "acp_interactions": 5, "workspace_count": 3, "active_users": 3 }, { "team": "Intelligent Support", "team_path": "Engineering Group / Global Support Intelligence / Intelligent Support", "cost": 2.7984, "acp_interactions": 17, "workspace_count": 6, "active_users": 4 }, { "team": "Data Integration", "team_path": "Engineering Group / Service Orchestration Engineering / Data Integration", "cost": 1.9577, "acp_interactions": 3, "workspace_count": 3, "active_users": 1 }, { "team": "Technical Service", "team_path": "Japan Business Group / Technical Service", "cost": 1.2757, "acp_interactions": 7, "workspace_count": 5, "active_users": 2 }, { "team": "Observability & Diagnostics Service", "team_path": "Engineering Group / Database Service Engineering / Observability & Diagnostics Service", "cost": 0.7663, "acp_interactions": 5, "workspace_count": 1, "active_users": 1 }, { "team": "Professional Services", "team_path": "APAC Business Group / Customer Success & Alliances / Professional Services", "cost": 0.7495, "acp_interactions": 1, "workspace_count": 1, "active_users": 1 }, { "team": "APAC Presales", "team_path": "APAC Business Group / APAC Presales", "cost": 0.4584, "acp_interactions": 2, "workspace_count": 1, "active_users": 1 } ], "team_ratio_scatter": [ { "team": "KV Service", "team_path": "Engineering Group / Storage Service Engineering / KV Service", "x": 2.8333, "y": 8.399, "size": 6, "cost": 142.7832 }, { "team": "Technical Account Management", "team_path": "APAC Business Group / Customer Success & Alliances / Technical Account Management", "x": 3.8, "y": 0.6703, "size": 5, "cost": 12.7357 }, { "team": "Intelligent Support Enablement", "team_path": "Engineering Group / Global Support Intelligence / Intelligent Support Enablement", "x": 2.5, "y": 2.2613, "size": 2, "cost": 11.3064 }, { "team": "Advanced Intelligent Support", "team_path": "Engineering Group / Global Support Intelligence / Advanced Intelligent Support", "x": 1.6667, "y": 0.57, "size": 3, "cost": 2.8501 }, { "team": "Intelligent Support", "team_path": "Engineering Group / Global Support Intelligence / Intelligent Support", "x": 2.8333, "y": 0.1646, "size": 6, "cost": 2.7984 }, { "team": "Data Integration", "team_path": "Engineering Group / Service Orchestration Engineering / Data Integration", "x": 1.0, "y": 0.6526, "size": 3, "cost": 1.9577 }, { "team": "Technical Service", "team_path": "Japan Business Group / Technical Service", "x": 1.4, "y": 0.1822, "size": 5, "cost": 1.2757 }, { "team": "Observability & Diagnostics Service", "team_path": "Engineering Group / Database Service Engineering / Observability & Diagnostics Service", "x": 5.0, "y": 0.1533, "size": 1, "cost": 0.7663 }, { "team": "Professional Services", "team_path": "APAC Business Group / Customer Success & Alliances / Professional Services", "x": 1.0, "y": 0.7495, "size": 1, "cost": 0.7495 }, { "team": "APAC Presales", "team_path": "APAC Business Group / APAC Presales", "x": 2.0, "y": 0.2292, "size": 1, "cost": 0.4584 } ], "message_category_stack": [ { "team": "KV Service", "category": "Ad hoc 查询", "count": 3 }, { "team": "KV Service", "category": "流程控制/确认", "count": 5 }, { "team": "KV Service", "category": "背景补充", "count": 1 }, { "team": "KV Service", "category": "解释追问", "count": 2 }, { "team": "KV Service", "category": "诊断启动", "count": 4 }, { "team": "Technical Account Management", "category": "Ad hoc 查询", "count": 9 }, { "team": "Technical Account Management", "category": "产出物迭代", "count": 6 }, { "team": "Technical Account Management", "category": "查询纠偏", "count": 1 }, { "team": "Technical Account Management", "category": "流程控制/确认", "count": 1 }, { "team": "Technical Account Management", "category": "背景补充", "count": 1 }, { "team": "Technical Account Management", "category": "解释追问", "count": 3 }, { "team": "Technical Account Management", "category": "诊断启动", "count": 4 }, { "team": "Intelligent Support Enablement", "category": "流程控制/确认", "count": 1 }, { "team": "Intelligent Support Enablement", "category": "背景补充", "count": 1 }, { "team": "Intelligent Support Enablement", "category": "解释追问", "count": 1 }, { "team": "Intelligent Support Enablement", "category": "诊断启动", "count": 2 }, { "team": "Advanced Intelligent Support", "category": "Ad hoc 查询", "count": 1 }, { "team": "Advanced Intelligent Support", "category": "产出物迭代", "count": 1 }, { "team": "Advanced Intelligent Support", "category": "流程控制/确认", "count": 1 }, { "team": "Advanced Intelligent Support", "category": "解释追问", "count": 1 }, { "team": "Advanced Intelligent Support", "category": "诊断启动", "count": 1 }, { "team": "Intelligent Support", "category": "Ad hoc 查询", "count": 6 }, { "team": "Intelligent Support", "category": "产出物迭代", "count": 2 }, { "team": "Intelligent Support", "category": "查询纠偏", "count": 1 }, { "team": "Intelligent Support", "category": "流程控制/确认", "count": 3 }, { "team": "Intelligent Support", "category": "背景补充", "count": 4 }, { "team": "Intelligent Support", "category": "解释追问", "count": 3 }, { "team": "Intelligent Support", "category": "诊断启动", "count": 5 }, { "team": "Data Integration", "category": "Ad hoc 查询", "count": 3 }, { "team": "Technical Service", "category": "Ad hoc 查询", "count": 9 }, { "team": "Technical Service", "category": "产出物迭代", "count": 2 }, { "team": "Technical Service", "category": "诊断启动", "count": 1 }, { "team": "Observability & Diagnostics Service", "category": "Ad hoc 查询", "count": 1 }, { "team": "Observability & Diagnostics Service", "category": "产出物迭代", "count": 3 }, { "team": "Observability & Diagnostics Service", "category": "解释追问", "count": 1 }, { "team": "Professional Services", "category": "诊断启动", "count": 1 }, { "team": "APAC Presales", "category": "Ad hoc 查询", "count": 2 } ], "user_behavior_quadrant": [ { "user_email": "brian.w@pingcap.com", "x": 1, "y": 13.0, "cost": 6.0795, "mode": "低频高轮次" }, { "user_email": "cong.cao@pingcap.com", "x": 2, "y": 1.5, "cost": 0.1548, "mode": "高频低轮次" }, { "user_email": "debin.jia@pingcap.com", "x": 2, "y": 1.5, "cost": 3.1316, "mode": "高频低轮次" }, { "user_email": "eddie.jiang@pingcap.com", "x": 1, "y": 2.0, "cost": 0.4584, "mode": "低频低轮次" }, { "user_email": "jianghongmei@pingcap.com", "x": 1, "y": 2.0, "cost": 0.1254, "mode": "低频低轮次" }, { "user_email": "jiangjianyuan@pingcap.com", "x": 3, "y": 1.0, "cost": 1.9577, "mode": "高频低轮次" }, { "user_email": "lang.zhu@pingcap.com", "x": 1, "y": 1.0, "cost": 1.0923, "mode": "低频低轮次" }, { "user_email": "peiliang.liu@pingcap.com", "x": 1, "y": 3.0, "cost": 6.5014, "mode": "低频低轮次" }, { "user_email": "qiujirong@pingcap.com", "x": 1, "y": 1.0, "cost": 0.7495, "mode": "低频低轮次" }, { "user_email": "qizheng@pingcap.com", "x": 1, "y": 2.0, "cost": 1.6324, "mode": "低频低轮次" }, { "user_email": "shenjing.zhao@pingcap.com", "x": 1, "y": 5.0, "cost": 0.7663, "mode": "低频高轮次" }, { "user_email": "shentaining@pingcap.com", "x": 4, "y": 3.5, "cost": 139.6516, "mode": "高频低轮次" }, { "user_email": "shigeyuki.fujishima@pingcap.com", "x": 1, "y": 1.0, "cost": 0.0667, "mode": "低频低轮次" }, { "user_email": "takahiko.miyasaka@pingcap.com", "x": 3, "y": 2.0, "cost": 1.209, "mode": "高频低轮次" }, { "user_email": "wai.ho@pingcap.com", "x": 2, "y": 1.5, "cost": 1.1515, "mode": "高频低轮次" }, { "user_email": "wangkang@pingcap.com", "x": 1, "y": 4.0, "cost": 10.6056, "mode": "低频高轮次" }, { "user_email": "weizhin.lim@pingcap.com", "x": 2, "y": 4.0, "cost": 1.0915, "mode": "高频高轮次" }, { "user_email": "xieyujie@pingcap.com", "x": 1, "y": 1.0, "cost": 0.7008, "mode": "低频低轮次" }, { "user_email": "yikai.puah@pingcap.com", "x": 1, "y": 6.0, "cost": 0.5554, "mode": "低频高轮次" } ] }, "workspace_changes_ref": "workspace_changes.json" }